Topic: BitLy wouldn't work

Hello,
I filled out username and password fields as recommended. Meaning that I filled it out from https://bitly.com/a/your_api_key
However it just wouldn't work. Every time I drop an url onto Bitly icon I get such an error
http://i.imgur.com/my01gBo.jpg
Please help.

Re: BitLy wouldn't work

Strange. Possibly something odd about your Ruby version. Did you overwrite the default system Ruby or anything like that? What do you get if you run:

ruby -v

In a terminal?

Also can you please try downloading the non-Mac App Store version from:

https://aptonic.com/dropzone3/latest

And see if you still have the problem.

3 (edited by kuris 2016-04-16 09:01:48)

Re: BitLy wouldn't work

Thanks John,

Executing ruby -v in terminal returned
ruby 1.8.7 (2012-02-08 patchlevel 358) [universal-darwin12.0]

Is that ok? I'm using OS X 10.8.5

Meanwhile I will try non-MAS version. This app is really great.

upd: Installed a non-MAS version (which asked for a serial for some reason) having removed the previous version beforehand. However as I tried to drop url onto Bitly icon I received the same error

http://i.imgur.com/R1ZepsZ.jpg

I am really stumbled upon this as to what to do.

Re: BitLy wouldn't work

Ah, I see the problem - Sorry but OS X 10.8 is no longer supported by Dropzone. I know on our website it says 10.8+ but this is inaccurate. I will update this shortly. You need 10.9 (Mavericks) or later.

5 (edited by kuris 2016-04-16 09:02:30)

Re: BitLy wouldn't work

So I figure I need an older version of Dropzone with 10.8 support. Is it possible to obtain? And will I have to pay for it again?
I'm just not happy with Mavericks. It would be ridiculous to update the whole system because of the app.

Re: BitLy wouldn't work

Sorry you're out of luck. That action requires a ruby setup that just isn't supported under 10.8.

Re: BitLy wouldn't work

Hi John,

I found a way to upgrade ruby to version 2 via Homebrew on Mountain Lion. Do you think it's worth it?
https://coolestguidesontheplanet.com/up … -ruby-osx/

Re: BitLy wouldn't work

No it's not worth it, Dropzone won't know to use that version.

9 (edited by kuris 2016-04-21 03:37:17)

Re: BitLy wouldn't work

Oh well. Just for kicks I updated to Mavericks and Dropzone 3.5.5.
And still no luck. The same story.
ruby -v returns
ruby 2.0.0p481 (2014-05-08 revision 45883) [universal.x86_64-darwin13]
Neither Shorten URL works.

Re: BitLy wouldn't work

It should work under Mavericks. What output do you get in the debug console?

11 (edited by kuris 2016-04-21 19:02:15)

Re: BitLy wouldn't work

Here's what I get.

http://i.imgur.com/q9YXsZg.jpg

I went back to Dropzone 3.5.4 though. Same story.

Re: BitLy wouldn't work

Yep, OK there was a bug in the Bit.ly action under Mavericks. I have updated the action to fix this now. But also you'll need to use the non-Mac App Store version. Delete your current version of Dropzone and re-download it from https://aptonic.com/dropzone3/latest and then re-install the Bit.ly action by going to https://aptonic.com/actions/install.php … name=Bitly

Then verify you are running 1.3 of the Bit.ly action by right clicking on the action in your grid and then check the version field reads 1.3.

Then try dropping a URL on it again. It should work after switching to the non-Mac App Store version of Dropzone and updating the action version to 1.3.

Re: BitLy wouldn't work

Thank you John, now everything works just perfect!

Re: BitLy wouldn't work

You're welcome! Great to hear smile

Re: BitLy wouldn't work

Hi John,

As I tried to use bit.ly action today I got the following error:

http://i.imgur.com/DSh1V6x.jpg